Personal Information Collection
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys). The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit / debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Non-personally identifying Information
We may also collect non-personally identifying information about your visit to our web, WAP and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to manage and develop our sites better, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
How will we use your information?
When will we disclose your information to others?
Please note that Dialog does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a phone or other product or service. It may also be necessary to pass your data to the organisation from whom you have ordered any products or services, such as a location-based service like for example ‘Tell me where my nearest music shop is’. Dialog may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with local or international applicable law.
Please be informed that we use Remarketing as well as Google’s Interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics. Third-party vendors, including Google, may show our advertisements on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve advertisements based on your past visits to our website and also to report how our advertisement impressions, other uses of advertisement services, and interactions with these advertisement impressions and advertisement services are related to your visits to our site.
Access to your Information
Dialog recognises that you are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. We are constantly reviewing and enhancing our technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and / or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted.
Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.